From experience, we find that direct contact via the phone helps us gather information on your past travel journeys, the style of travel you prefer and the experiences you are looking for. We encourage all our clients to feel comfortable in chatting with one of our knowledgeable travel designers direct and form a close working relationship from the start of your journey to the finish.
At this point we require a small commitment deposit to proceed with your enquiry. This commitment deposit is fully deducted off the cost of your trip, it is not in addition to the trip arrangement costs.
The Design Phase
Once we have received your commitment deposit, your expert Travel Designer will begin considering your specific requirements for your journey based on the information you advise, including your travel dates, the number of people in your travel party, special interests and style of travel.
From here they will begin creating a journey especially tailored for you! We arrange all components of your tailor made holidays such as accommodation, touring, meals and travel.
Hand Crafted Journey
You will receive a copy of your proposed hand crafted journey in a full-colour itinerary format. Please take the time to read through your itinerary. We are more than happy to answer any questions or comments you may have about your holiday. If your itinerary requires some refining we are happy to do this also.
The balance of your trip payment is required 90 days prior to travel (unless advised otherwise).
Approximately 30 days before you travel we will send you a copy of your final itinerary and contact details that you can leave with your family and friends. We will also advise you of our 24-hour emergency contact phone number that you can utilise while in the country if need be.