Careers

Are you interested in joining a dynamic team as an Assistant Travel Designer, where your organisational skills and passion for travel will play a key role in crafting unforgettable, personalised itineraries that exceed client expectations? If so, we invite you to join our team at The Tailor, a boutique travel provider specializing in luxury, personalised journeys for discerning clients.

About the role 

We are seeking a detail-oriented professional with strong administrative experience and hands-on tactical expertise in travel design to help create seamless and exceptional travel experiences for our clients. Reporting to the Operations Manager, you will be responsible for assisting the Travel Designers to prepare comprehensive custom designed travel itineraries, to best suit clients specific needs. The role will ensure prompt and efficient attention to telephone calls and email enquiries from suppliers, wholesalers and clients.

Key Responsibilities: 

• Booking & Coordination: Check trip availability through various channels, handle supplier requests, and assist with assembling and distributing travel packets. Be on call to support clients “in-country” as needed.
• Administrative Support & Organisation: Create and maintain accurate client files, manage databases, and ensure all files are up-to-date to support the Travel Design team.
• Problem Solving & Innovation:  Provide proactive solutions in problem-solving situations like addressing booking issues or last-minute changes to meet client needs.
• Team Collaboration & Performance:  Review priorities and track KPIs
• System & Accuracy Maintenance: Maintain accurate, up-to-date restaurant and activity recommendation lists.

About The Tailor

Celebrating 25 years of pioneering Australian hand-crafted journeys, The Tailor is recognised as the originator of five-star experiential travel in Australia. Dedicated to off-the-beaten-path travel, with a distinctly luxurious edge, The Tailor is a multi-award-winning full-service travel design company catering to high-net-wealth individuals boasting unrivalled connections and relationships. An extensive black book of contacts and a combined 300 years of in-house experience gives The Tailor the ability to provide unparalleled access to special people, places, and experiences across Australia.

About you

If you’re passionate about travel and would like to pursue a career in travel design, this role could be for you!

• Organised and detail-oriented: You have a passion for travel and exceptional administrative skills and thrive in managing multiple tasks in a fast-paced environment.
• Problem solver: You enjoy problem-solving and have a proactive approach to ensure client needs are met with precision and creativity.
• Collaborative: You have a strong ability to work independently and collaboratively and are quick to adapt to new systems and processes and are eager to contribute to the success of a dynamic team.
• Customer-Centric: You have an eye for detail and a commitment to providing excellent service.

What We Offer:

Working in our team, as we create life changing and enriching experiences for our clients, we also seek to support our people in the same manner. You will have the opportunity to deliver your best, learn from some amazing people and be part of something special.

• A role within a prestigious luxury brand at the forefront of the high-end travel industry.
• Opportunities for professional development and growth.
• A view to become a fully fledged Travel Designer
• A collaborative and innovative team environment.

If you’re ready to be part of the future of luxury travel, apply today to join our passionate team!

How to apply

Submit your resume and a cover letter via SEEK detailing your experience and why you’d be a perfect fit for our Assistant Travel Designer role.

• You must have the right to live and work in Australia to be considered for this position.
• The Tailor is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe work environment free of discrimination and harassment. We celebrate and embrace diversity in all its forms.
• Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required.
• No agency enquiries or applications please. The Tailor will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company.

Apply via SEEK.